Garden Supplies & Equipment Rockhampton

At Rimrock Agencies, we are your one-stop-shop for all your gardening needs in Rockhampton. With a wide range of premium garden equipment and supplies, professional servicing and expert advice, we’ve got you covered. Visit our showroom today and experience the Rimrock difference.

We Provide a Wide Range of Premium Garden Equipment

At Rimrock Agencies, we pride ourselves on offering an extensive range of high-quality garden equipment for both professional landscapers and home garden enthusiasts. Our selection includes everything from lawn mowers, chainsaws and hedge trimmers to brushcutters, blowers and more.

Professional Routine Equipment Servicing & Replacement Parts

To ensure your garden equipment stays in top-notch condition, Rimrock Agencies offers professional routine servicing and replacement parts. Our skilled technicians are trained to service all major brands, ensuring your equipment runs smoothly and efficiently. We understand the importance of keeping your tools in great shape, so we only use genuine replacement parts to guarantee optimal performance and longevity. With Rimrock Agencies, you can trust your investment in quality garden equipment will be well-maintained and reliable.

Why Choose Rimrock for Your Outdoor Garden Supplies?

There are several reasons why Rimrock Agencies should be your go-to destination for garden supplies and equipment in Rockhampton:

Extensive product range

We offer a wide variety of premium garden equipment and supplies to cater to all your gardening needs.

Expert advice

Our knowledgeable staff are always on hand to provide advice and guidance, ensuring you choose the right equipment for your project.

Quality brands

We only stock equipment from reputable brands, guaranteeing you receive reliable and high-performance tools.

After-sales support

Our commitment to customer satisfaction extends beyond the initial purchase, with professional servicing and genuine replacement parts available to keep your equipment in peak condition.

Garden Supplies & Equipment FAQs

How long does it take for your garden supplies deliveries?

At Rimrock Agencies, we pride ourselves on our efficient delivery service. Generally, our garden supplies are delivered within 3-5 business days in the Gold Coast area. However, please note that delivery times can vary depending on the specific items ordered and the delivery location. For larger items or bulk orders, the delivery time may be slightly longer. We always strive to keep our customers informed about the status of their deliveries and ensure that your gardening projects can proceed without unnecessary delays.

Do you offer pickup?

Yes, we certainly do! We understand that sometimes you might prefer to pick up your garden supplies directly. Our store in Rockhampton is fully equipped to handle customer pickups. We recommend calling ahead to ensure your items are ready for collection. Our friendly staff will be more than happy to assist you with loading your supplies into your vehicle.

What are your opening times?

Rimrock Agencies is committed to providing convenient shopping hours for our customers. We’re open for business from 8:00 AM to 5:00 PM, Monday to Friday. On Saturdays, we’re open from 9:00 AM to 2:00 PM. We’re closed on Sundays and public holidays. These hours are designed to give you plenty of time to browse our extensive range of garden supplies and seek advice from our knowledgeable staff.

What are your service areas?

We proudly serve the entire Gold Coast region, including surrounding areas. Our delivery service extends to both urban and rural areas, ensuring that everyone has access to our high-quality garden supplies. If you’re unsure whether we deliver to your location, please don’t hesitate to contact us. We’re always looking for ways to expand our service areas to meet the needs of our customers.

Where do your garden supplies come from?

At Rimrock Agencies, we believe in supporting local businesses. Therefore, we source our garden supplies from a variety of trusted local and national suppliers. This not only helps to support the Australian economy but also ensures we can offer a wide range of high-quality products. Whether you’re looking for soil, plants, tools or outdoor furniture, you can trust that our products are reliable and durable.

How much is the equipment servicing cost?

The cost of equipment servicing at Rimrock Agencies depends on the type of equipment and the nature of the service required. We offer a comprehensive range of services, from routine maintenance to more complex repairs. For a detailed quote, please contact our customer service team with information about your equipment. We’re committed to providing transparent pricing with no hidden costs.

What is the cancellation process if I’ve already paid but I want to cancel the order?

We understand that circumstances can change and you may need to cancel an order. If this happens, please contact us as soon as possible. If the order has not yet been dispatched, we can process a full refund. However, if the order has already been dispatched, we may need to deduct delivery costs from your refund. Our aim is to handle cancellations as smoothly and fairly as possible.

What is your return policy?

At Rimrock Agencies, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, you can return it within 30 days with your receipt for a full refund. Please note that returned items must be in their original condition. We also offer exchanges if you prefer a different product. Our return policy is part of our commitment to providing excellent customer service and high-quality garden supplies.